Tchibo represents a unique business model combining unmatched roasted-coffee expertise, counter-service coffee enjoyment in the Coffee Bars and an innovative, weekly changing range of consumer goods with services such as travel, mobile calling and finance. With its staff of over 11,000 employees around the world, the company generated EUR 3.16 billion in turnover in 2009. It operates a multi-channel sales system encompassing branded shops, a dense network of depots at retailers, and a thriving Internet and mail-order trade. Tchibo is the worldâ??s fourth-largest coffee producer, the roasted-coffee market leader in four European countries (Germany, Austria, Poland and Czech Republic), and the European leader in the out-of-home coffee market.