Assurance Policy Senior Coordinator

About Us

Textile Exchange is a global non-profit driving positive impact on climate change across the fashion and textile industry. It guides a growing community of brands, manufacturers, and farmers towards more purposeful production from the very start of the supply chain. 

By 2030, its goal is to guide the industry to achieve a 45% reduction in greenhouse gas emissions within fiber and raw material production. Its focus is holistic and interconnected, accelerating the adoption of practices that improve the state of our water, soil health, and biodiversity too. 

For real change to happen, everyone needs a clear path to positive impact. That’s why Textile Exchange believes that approach

able, step-by-step instruction paired with collective action can change the system to make preferred materials and fibers an accessible default, mobilizing leaders through attainable strategies, proven solutions, and a driven community. 

At Textile Exchange, materials matter. To learn more, visit TextileExchange.org. 

Working at Textile Exchange

We work remotely with a team located in 20+ countries. We are a diverse group committed to harnessing the strengths of the global textile industry to accelerate change toward climate and other key environmental goals. We work collaboratively on important environmental issues around the world by working and interacting with farming groups, processors, brands, retailers, and environmental experts in the textile and fashion industries around the world.

We offer an opportunity to join a cutting-edge global environmental nonprofit and to help strengthen the impact of our organization. Each Textile Exchange employee is offered a competitive compensation package with paid time off, yearly bonus, opportunities for continuing education, and more.

Job Summary

The Assurance Policy, Senior Coordinator supports the work of the Assurance Policy team to implement and maintain the quality assurance and credibility of the Textile Exchange Standards through assurance provider (certification and accreditation body) communications and support to internal assurance systems. The ideal candidate will have experience in the textile and/or certification sectors – particularly with wool – and will work across all Textile Exchange standards and policies with a special focus on animal materials.

This position will report to the Assurance Engagement Manager.

Duties and Responsibilities

Assurance Provider Communications – 50%

• Support communications with assurance providers via email, online community, and virtual meetings.
• Research and document issues identified in Textile Exchange standards and assurance policies.
• Answer technical questions around Textile Exchange standards and assurance policies.
• Manage and follow-up information requests from assurance providers.
• Assist in the maintenance and publication of supporting documents to the Textile Exchange standards and assurance policies.
• Support engagement initiatives with assurance providers to ensure compliance with the certification system operational requirements.

Assurance Systems – 35%

• Provide administrative support to assurance related processes involving certification bodies.
• Support the maintenance of assurance systems, including databases, document management, and case management.
• Drive improvement initiatives of the assurance systems.
• Support specific topics of the Textile Exchange standards and assurance policies when engaging with assurance providers, particularly related to animal materials.

General Support – 15%

• Provide guidance and respond questions from stakeholders in support of the Standards and Assurance team.
• Support other areas of the Standards and Assurance team as needed, including language interpretation/translation where required and skills allow.
• Represent Textile Exchange at events and meetings.
• Organize meetings and webinars with the assurance provider community.
• Participate in shadow audits representing the Assurance team.

Minimum Experience and Qualifications

• Two to three years of field work experience in the animal fiber industry, preferably a wool operation prior to the spinning stage.
• Knowledge of the commercial practices and structure within the animal fiber industry, particularly wool trading.
• Strong English language communication skills. Ability to synthesize and present complex information in a simple, meaningful way.
• Ability to communicate and collaborate respectfully and effectively in English with non-native English speakers.
• Detail-oriented, logical, systematic, methodical, and highly organized.
• One to two years of experience working in an analytic, certification/standards, or sustainability scheme capacity.
• Demonstrated interest in Textile Exchange’s vision, mission, and goals.
• Ability to work in a flexible, yet fast-paced remote environment, able to meet deadlines and share progress regularly. Comfort with ambiguity and changing direction.
• Strong work ethic and self-motivation with ability to work remotely effectively. 
• Strong team player.
• Able to work remotely/from home 100% of the time.
• Able to accommodate flexible working hours with a minimum daily overlap with their supervisor and teammates’ schedules.
• Proficient with Microsoft Office 365, including strong skills with Microsoft Excel.
• Flexible to communicate with multiple time zones outside of standard working hours.
• Able to travel internationally on occasional basis.

Preferred Experience and Qualifications

• Additional language(s) knowledge, especially Spanish.
• Native-level proficiency in English, particularly for technical writing.
• One to two years of certification body experience.
• Minimum a College/University degree (B.A. or B.S. or equivalent).
• Experience working with Textile Exchange standards, particularly RAF standards, or other ISEAL or ISO 17065 based standards.

Employment Package

• Full Time Position, 40 Hours a Week
• Location: Virtual/Remote
• Location: Virtual / remote
• Salary Range: 46,000-58,000USD per year, depending on experience.
• Textile Exchange is currently unable to provide sponsorship for work permits. Candidates need to have an existing right to work in the nominated working location. 
• Our offers for salary and benefits are dependent on the region of the final candidate. We post most positions based on a US-based Team member, but final offers are made in alignment with the final candidate’s permanent residence and in line with Textile Exchange’s regional employment package. 
• To see if we hire in your country and for more information, please visit: https://remote.com/country-explorer

How to Apply

Please Apply Here: 

• Resume
• Cover Letter

Applications will be considered on a rolling basis as they are submitted. Early application submission is strongly encouraged.

If you have any pressing questions after completing your application, and meet the qualifications, please contact recruitment@textileexchange.org.

Textile Exchange is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.