About Us
Textile Exchange is a global non-profit driving a positive impact on climate change across the fashion and textile industry. It guides a growing community of brands, manufacturers, and farmers towards more purposeful production from the very start of the supply chain.
By 2030, its goal is to guide the industry to achieve a 45% reduction in greenhouse gas emissions within fiber and raw material production. Its focus is holistic and interconnected, accelerating the adoption of practices that improve the state of our water, soil health, and biodiversity too.
For real change to happen, everyone needs a clear path to positive impact. That’s why Textile Exchange believes that approachable, step-by-step instruction paired with collective action can change the system to make preferred materials and fibers an accessible default, mobilizing leaders through attainable strategies, proven solutions, and a driven community.
At Textile Exchange, materials matter. To learn more, visit TextileExchange.org.
Working at Textile Exchange
We work remotely with a team located in 20+ countries. We are a diverse group committed to harnessing the strengths of the global textile industry to accelerate change toward climate and other key environmental goals. We work collaboratively on important environmental issues around the world by working and interacting with farming groups, processors, brands, retailers, and environmental experts in the textile and fashion industries around the world.
We offer an opportunity to join a cutting-edge global environmental nonprofit and to help strengthen the impact of our organization. Each Textile Exchange employee is offered a competitive compensation package with paid time off, yearly bonus, opportunities for continuing education, and more.
Job Summary
As an organization that convenes the fashion, textile, and apparel industry to collectively achieve climate reduction goals and holistic positive impacts across fiber and raw material production, creating a 360 view of how organizations are doing in their sustainability journey and establishing a platform to manage and share data on and between organizations is critical.
Textile Exchange is looking for an experienced and effective Salesforce Lead who is passionate about our mission to drive positive impact on climate change and nature across the fashion and textile industry. The candidate will oversee the organization’s Salesforce platform and be responsible for the success of a portfolio of projects involving Salesforce development, implementation, and integration with other systems as part of our digital strategy. The ideal candidate must be able to work with a wide range of users to translate business objectives into technical needs and have a good understanding of Salesforce architecture and development experience to make it happen.
Like all roles at Textile Exchange, the role will be home-based with some travel required. Candidates must be available to work across Asian, European and US time zones.
Duties and Responsibilities
Platform Management
- Oversee the overall administration, configuration, and maintenance of the Salesforce platform.
- Ensure the optimal system performance, data security, and data quality in the of the Salesforce platform
- Ensure the system is up-to-date with the latest releases and best practices
Team Management
- Provide leadership to the Salesforce team by assigning tasks, fostering staff development, mentorship, and coaching. Encourage collaboration and teamwork.
- Define clear staff goals and regularly review performance to ensure alignment with Data & Tech and organizational objectives.
Project Leadership
- Lead and manage Salesforce development projects from inception to completion, ensuring they align with business objectives and timelines.
- Oversee the implementation of Salesforce solutions, ensuring seamless integration with other systems such as Sage Intacct Financials Systems, Microsoft Power BI, and Azure EDW.
Collaboration and Communication
- Work closely with stakeholders across departments to understand their needs and translate business objectives into technical requirements.
- Facilitate effective communication between business users and technical teams to ensure project success.
- Manages consultants and/or service providers for additional Salesforce development, where necessary.
Development and Customization
- Design and develop custom solutions within the Salesforce platform to meet business requirements.
- Seek opportunities to optimize operational efficiency and drive cost savings
- Ensure that solutions are scalable and maintainable, adhering to best practices in Salesforce development.
User Support and Training
- Design and develop training materials and provide ongoing support and training to Salesforce users to ensure they can effectively use the platform.
- Troubleshoot and resolve any issues related to Salesforce usage.
Documentation and Reporting
- Maintain comprehensive documentation of Salesforce processes, customizations, and integrations.
- Generate and present regular reports on Salesforce performance and project progress to senior management.
Job Requirements
- Bachelor’s degree in computer science, information technology, system administration, or related discipline.
- Must have 5+ years hands-on experience in the development and implementation of Salesforce Sales Cloud and Service Cloud, and preferably Experience Cloud.
- Must have 2+ years of Salesforce platform architect-level experience.
- Must have certifications or comparable experience: Salesforce Certified Advanced Administrator, Salesforce Certified Platform App Builder, and Salesforce Certified Platform Developer. Salesforce Certified Sales Cloud Consultant or Service Cloud Consultant is desirable.
- Proficiency in Salesforce administration tasks including user management, security, data management, and system configuration.
- Strong development skills with experience in Apex, Lightning Components, and Salesforce APIs.
- Familiarity with Salesforce integrations, including REST/SOAP APIs, middleware, and third-party applications.
- Experience with Salesforce data migration and ETL tools.
- Knowledge of Salesforce DX and version control systems such as Git is a plus.
Employment Package
- Reports to: Data & Technology, Technology Director
- Full Time Position, 40 hours a week
- Location: Virtual / remote
- Salary Range: 105,000-135,000USD per year, depending on experience.
- Textile Exchange is currently unable to provide sponsorship for work permits. Candidates need to have an existing right to work in the nominated working location.
- Our offers for salary and benefits are dependent on the region of the final candidate. We post most positions based on a US-based Team member, but final offers are made in alignment with the final candidate’s permanent residence and in line with Textile Exchange’s regional employment package.
- To see if we hire in your country and for more information, please visit: https://remote.com/country-explorer
How to Apply
Please submit here:
- Resume
- Cover Letter
Applications will be considered on a rolling basis as they are submitted. Early application submission is strongly encouraged.
If you have any pressing questions after completing your application, and meet the qualifications, please contact recruitment@textileexchange.org.