Social Responsibility Manager

Who We Are:

Founded in 2009, Reformation is a revolutionary lifestyle brand that proves fashion and sustainability can coexist. We combine stylish, vintage-inspired designs with sustainable practices, releasing limited-edition collections for individuals who want to look beautiful and live sustainably. Setting an example for the industry, Reformation remains at the forefront of innovation in sustainable fashion—running the first sustainable factory in Los Angeles, using deadstock and eco fabrics, tracking and sharing the environmental impact of every product, and investing in the people who make this revolution possible. The brand has also established itself as a pioneer in retail innovation, developing an in-store tech concept that brings the best of its online experience to its physical doors.

We are a future focused organization committed to the belief that the problems facing our planet and society can be solved through innovation, common sense and education. Being naked is the #1 most sustainable option. We’re #2.

Here at Ref, we put people first. We know that you can’t innovate and do cool stuff without having everyone on board. So we work to create a culture where everyone feels like they belong and where their voices are truly valued. We build an inclusive culture together and make a real impact along the way.

Summary:

Reformation is looking for an all-star Social Responsibility Manager to support our sustainable supply chain programs and business operations. The Social Responsibility Manager  will provide support in the daily operation of the Reformation Sustainability function to ensure factories are in full compliance with applicable legal standards and partnership guidelines.  You will create, manage, and continually help to evolve our Social Responsibility  programs and processes for effective implementation and execution to ensure best in class programs with Reformation’s partners globally. 

You are smart, highly collaborative and thrive in an ever-changing and fast paced environment. You are passionate about making a difference, have great attention to detail and like to tackle hard problems.

Responsibilities:

Supplier onboarding & audits

• Manage our supplier engagement strategy including onboarding new suppliers, including communicating Reformation standards, coordinating assessments and collecting appropriate documents.  
• Responsible for data entry, and tracking of assessment findings, CAPSs; Perform necessary follow-up with suppliers on past due items.
• Maintain social compliance system information and supplier certificates of compliance.
• Work collaboratively to ensure partners complete corrective action plans in a timely manner.
• Escalate high-risk non-compliance issues to top management and drive solutions to resolve issues on minimizing risk.
• Determine the supplier rating of existing and potential suppliers.
• Manage the work of contracted third-party monitoring firms – including:  scheduling, securing quotes, confirming approval, following up on audit results, and invoicing.

Program reporting & analysis

• Develop mechanisms to collect, interpret, and analyze relevant data to monitor progress against goals and identify opportunities for improvement.
• Collaborate with Supply Chain and other business partners to analyze and manage supplier lists, 
• Manage Living Wage collection and analysis for supply chain partners.
• Support and maintain outreach and reporting for Better Buying initiative and our internal vendor scorecard.
• Assist with reporting for multi stakeholder initiatives like AAFA/FLA Apparel & Footwear Industry Commitment to Responsible Recruitment  and The Sustainable Apparel Coalition’s (SAC) Brand Retailer Module (BRM).

Program support & continuous improvement

• Maintain and update the Sustainable Partners Guidebook and other related policies and procedures.
• Manage Reformation’s Fair Labor Association (FLA) accreditation process
• Manage  recruitment of suppliers to participate in programming related to Social Responsibility initiatives (e.g. FSLM engagement).
• Identify and implement process improvements to increase accuracy, consistency and efficiency.
• Grow knowledge and compile international and country laws and risks such as: child labor, forced labor, discrimination, wages & benefits, working hours, safety, health & hygiene, freedom of association, and grievance process.
• Create and deliver social responsibility trainings and capacity building workshops.
• Support the Customer Love and Marketing teams to ensure accurate social responsibility claims and messaging.
• Provide administrative support and special projects as needed to support the team.
• Manage implementation of social responsibility strategies and projects according to specific objectives and success metrics.

Skill Requirements:

• Knowledge of Corporate Social Responsibility (CSR) and international labor laws, apparel or footwear industry or non-governmental organization experience preferred. 
• 5+ years experience in compliance related work that focuses on human rights, labor relations, health and safety and chemical and environmental safety.
• Ability to manage multiple projects and stakeholders at the same time and deliver to completion in a fast-paced environment.
• Broad understanding of the social compliance auditing process including building appropriate remediation and effective corrective action plans.
• Ability to filter through and interpret data and research to recommend the best solutions.
• Be able to work independently and accomplish team goals without direct day-to-day oversight.
• Professional working proficiency in English required; proficiency in Spanish strongly preferred
• Advanced Proficiency in Microsoft Office tools (Excel, PowerPoint), and willingness to learn new software and data management tools (e.g., Airtable, Quickbase, supply chain management and traceability platforms)

Who you are:

• Excellent communicator and comfortable engaging with both internal and external stakeholders.
• Have a clear understanding of global sustainability standards and frameworks.
• Strong problem solver with excellent organizational skills, and pride themselves on their attention to detail, and the reliability of their reporting.
• Show good judgment and ready to solve problems, make decisions, operate independently and with discretion, and work effectively under pressure .

Benefits & Perks:

• Health, vision, and dental insurance for eligible employees
• Paid vacation, sick, holidays & volunteer time-off for eligible employees
• Mission based company + casual and entrepreneurial work environment 
• Clothing discount, dog-friendly office, company events + parties and much more 
• 401K with company match 

The Reformation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status

CCPA disclosure notice here.

Apply here