Quality and Risk Management Coordinator

About Textile Exchange  

Textile Exchange is a global non-profit driving beneficial outcomes for climate and nature across the fashion, apparel, and textile industry. We guide a growing community of brands, manufacturers, and material producers towards more purposeful production, right from the start of the supply chain.  

By 2030, our goal is to guide the industry to drive a 45% reduction in greenhouse gas emissions within fiber and raw material production. To get there, we are keeping our focus holistic and interconnected, accelerating the adoption of practices that improve the state of our water, soil health, and biodiversity too. 

For real change to happen, everyone needs a clear path to positive impact. That’s why Textile Exchange believes that approachable, step-by-step instruction paired with collective action can change the system to make preferred materials and fibers an accessible default, mobilizing leaders through attainable strategies, proven solutions, and a driven community.  

To learn more, visit TextileExchange.org.  

Joining our team 

We are a globally distributed, fully remote team spanning over 20 countries and united by our commitment to driving positive change in the fashion, apparel, and textile industry.  

We leverage our collective strengths to tackle climate challenges and advance key environmental goals. Collaborating with farming groups, processors, brands, retailers, and environmental experts worldwide, we address critical issues shaping the future of this industry. 

Joining our team means becoming part of a cutting-edge global non-profit dedicated to amplifying impact. Textile Exchange offers competitive compensation, including paid time off, discretionary annual bonuses, learning opportunities, and more.  

Like all roles within our organization, this position is remote, reflecting our US-based yet fully global and home-based structure.  Candidates must be available to work across the United States and European time zones.

Job Summary

We are looking for an organized and thoughtful coordinator to join the Quality and Risk Management Team. The team is focused on developing, implementing, maintaining, and strengthening our operational excellence and continuous improvement, as well as on embedding risk management within Textile Exchange. The team helps build and strengthen scalable operational infrastructure including overarching knowledge, compliance, and risk management that serve as a foundation of best practices across all teams. Our best practices are based on organizational and business needs, the ISEAL Code of Good Practice for Sustainability Systems, applicable non-profit governance, and industry standards. Implementing and embedding operational excellence into our culture will strengthen our credibility and make us more impactful as a mission-driven organization. It will also contribute to keeping Textile Exchange a desirable place to work. 

The Quality and Risk Management Coordinator will take on diverse tasks, including general administrative support, coordination of translations, and engagement across teams. They will support and contribute to our work on knowledge and risk management, system standardization, and compliance.  

We are looking for a positive, curious, helpful, and self-motivated person who is interested in sustainability and passionate about scaling solutions to address the climate crisis. They are able to remain flexible, proactive, resourceful, and efficient, with a high level of professionalism. Excellent written and verbal communication skills, an ability to plan, and attention to detail are all needed for success in this role.   

Expectations and Responsibilities

• Coordinate meetings and team calls for the Quality and Risk Management team and support taking notes and sharing follow-up actions. 
• Ensure adequate team meeting and event preparation, including coordinating relevant documents and briefings, invitations, and reminders. 
• Monitor, coordinate and, if feasible, act as first point of contact for internal and external requests submitted to the central team email. 
• Liaise with internal team members and external partners to support project coordination. 
• Ensure upcoming tasks related to the Quality and Risk Management workplan are flagged and updates are recorded. 
• Carry out research on assigned topics and capture the findings for effective use. 
• Support the development of documents for internal and external use: create base PowerPoint decks, format and spell-checking papers, help with building documents and information in a digestible and presentable format. 
• Coordinate translations: build and maintain a pool of external translators that meet the needs across teams, track consultant information, coordinate agreements and work orders, act as liaison between the staff needing translations and translators, arrange and track proofreads and quality reviews. 
• Support ISEAL compliance work: coordinate and track activities and compliance evidence across staff and teams, submit evidence into compliance portal, assist team members attending ISEAL events or engaging in ISEAL activities. 
• Support knowledge management work: act as the gatekeeper for the Textile Exchange organizational library, upload new documents with associated metadata, update versions when requested, keep things categorized and organized, and work with document owners throughout the organization to ensure that content is up to date, assign document codes as requested and enter assigned codes and associated information into the organizational document register. 
• Support risk management work: coordinate organization-wide risk register review at a regular cadence. 
• Other duties as assigned. 

Experience

Required 

• 1-2+ years’ experience with coordination or assistant duties. 
• Excellent English verbal and written communication skills. 
• Detail-oriented, logical, systematic, and highly organized. 
• Strong multitasking and critical thinking skills. 
• Self-motivated, resourceful, proactive, and able to work independently.  
• Ability to collaborate respectfully and effectively with the Textile Exchange remote team and external stakeholders. 
• Strong team player. 
• Strong interpersonal skills, with an understanding of discretion and confidentiality. 
• Ability to adapt to changing priorities and business needs in a fast-paced environment, able to meet deadlines and share progress regularly. 
• Proficient computer skills, including Microsoft Office 365 tools, and the ability to quickly learn new systems. 
• Must be willing and able to work remotely/from home and must be flexible to communicate with multiple time zones outside of standard working hours. 
• Willing to travel domestically and internationally for team meetings when required. 
• Demonstrated interest in Textile Exchange’s vision, mission, and goals. 

Preferred 

• 1-2+ years’ experience in a Quality or Operations type of team.  
• Translation and/or document management coordination experience. 
• Familiarity with the ISEAL Code of Good Practice and ISEAL’s credibility principles as well as their practical application within a sustainability system. 
• Experience working with people from diverse backgrounds, cultures, and perspectives. 
• Experience with Salesforce. 

Qualifications 

• Bachelor’s degree or 3+ years of experience in a relevant field. 

Employment Package  

• Reports to: Quality and Risk Management Senior Manager
• Full Time Position, 40 Hours a Week  
• Location: Virtual/Remote
• Annual Salary Range: $41,000 – $52,000 USD
• To be filled as soon as possible (start date to be agreed between both parties)
• Our salary structures are location-agnostic, ensuring equal pay for the same role, irrespective of location. Final employment offers are determined based on the role, candidate experience, education, and other relevant factors, but not on location. Offers will be presented in the local currency of the candidate’s permanent residence. Benefits are tailored to the region of the candidate’s permanent residence and align with Textile Exchange’s regional employment packages.
• To see if we hire in your country and for more information, please visit: https://remote.com/country-explorer 

How to Apply   

Please apply here with your resume and a cover letter. 

Applications will be considered on a rolling basis as they are submitted. Early application submission is strongly encouraged.    

Textile Exchange is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.